Sync contacts from your database or CRM in real time and bring all relevant customer information into your agent’s view, giving them full context without switching between screens.
Access all your messages and tickets programmatically, enabling integrations and interactions with your business application and systems.
Send messages via API on any channel, while maintaining the full customer communication history.
Build your own custom integrations (with Webhooks or HTTP requests) as part of your customer journey, keeping track of it in your Inbox.
Use our intuitive visual interface to drag and drop steps into automated workflows communicating with your backend or any external service, with the option to hand over to a live agent at any point.